General terms and conditions of business 1. Special note With your first order you must register your personal datas. On following orders you can login with your free selectable username and password, modify your personal data, or request a new password. Orders are possible by credit card payment or by cash on delivery (cash on delivery only inside Germany). We saved only your personal data, not your credit card informations. Our store uses industry-standard SSL (Secure Socket Layer) encryption to protect the confidentiality of your personal and credit card information during transmission over the internet. Our privacy insures that your information is fully secure and protected. 2. Ordering from the catalogue When ordering we assume that you know and accept the following pieces of advice. Please name the exact type and year of manufacture of your vehicle (number of article and customer reference number if available), so that your order can be dealt with without confusion. 3. Catalogue items and prices A ‘slip of the pen’ is always possible. In case of an error regarding prices, offers or confirmation of an order, please accept our corrections. Prices are in Euro and include the legal V.A.T. Prices may change during the period of validity of a price list. We thus reserve the right to change our prices if necessary. 4. Delivery time Details concerning delivery time are given at our best discretion, but are not-binding. We cannot accept compensation claims, e.g. on the basis of delay in delivery. 5. Shipping charges If not arranged otherwise, you pay C.O.D. We charge postage and C.O.D. plus shipping for cardboard boxes and packaging. 6. Returns Returns must be agreed on in advance (please ask for return number) and must be shipped free of charge. Please make sure the packaging is safeguard! Please also note that we cannot accept damaged goods and do not pay the cost of unstamped returns. A well-founded complaint will be rectified or we will reimburse the purchase price without difficulty. We very much regret returns if not satisfied; in such a case we would very much like you to comment on the reason so that we can improve our products and work in the interest of our customers. In addition we will have to withhold a charge of 10% of the purchase price. Special customizing cannot be returned. 7. Warranty Material defects will be remedied and there will be given a faultless replacement. Other parts are subject to the warranty period. 8. M.O.T.- quality control and operating licence We take on guarantee and product liability only for parts which have been assembled fully according to our details. Please follow our assembly instructions meticulously. 9. Duty of care Our customers have to make sure that any modifications and conversions on vehicles taking part in traffic are in agreement with legal requirements and have been put down in the registration documents. We disclaim any customer or third party demands against the vendor because of an accident or damage of any kind. 10. Litigation Though we would like to avoid any legal argument, we hereby declare that the place of performance and jurisdiction is Hamminkeln, Germany. In any case of customer demand be fair with us. We shall always try hard to treat you in the self-same way and satisfy our customers. Attention! Different prices in the individual countries are the result of differing VAT rates and varying economic conditions, e.g. different freight Costs or differing product assessments.